https://ejournal.stiedewantara.ac.id/index.php/JMD/issue/feed JMD : Jurnal Riset Manajemen & Bisnis Dewantara 2024-02-19T12:24:18+07:00 Rita Mutiarni,SE.,MM lp2ki@stiedewantara.ac.id Open Journal Systems <p>Jurnal Riset Manajemen dan Bisnis Dewantara (JMD) merupakan terbitan berkala ilmiah sebagai sarana untuk menyebarluaskan hasil penelitian dan ilmu pengetahuan di bidang Manajemen yang diterbitkan oleh Lembaga Penerbitan dan Publikasi Karya Ilmiah (LP2KI) STIE PGRI Dewantara Jombang, secara berkala 2 (dua) kali setahun setiap bulan Juli dan Januari dengan tujuan menyebarluaskan hasil-hasil penelitian, pengkajian, dan pengembangan bidang Manajemen dan Bisnis. Artikel yang di publikasikan dalam Jurnal Riset Manajemen dan Bisnis Dewantara (JMD) dapat berupa Artikel Penelitian maupun Artikel Konseptual (non-penelitian) dari berbagai penulis baik dalam dan luar negeri, dengan melalui review yang ketat oleh para reviewer yang sangat berkompeten di bidangnya dari berbagai perguruan tinggi serta praktisi untuk menjaga kualitas artikel dalam Jurnal Riset Manajemen dan Bisnis Dewantara (JMD), dan akhirnya jurnal ini diharapkan mampu memberikan kontribusi atas berbagai permasalahan dan persoalan yang ada pada bidang manajemen serta mampu menginspirasi, mencerdaskan dan memberi pencerahan.</p> https://ejournal.stiedewantara.ac.id/index.php/JMD/article/view/1191 PENGARUH SISTEM INFORMASI DAN KINERJA LOGISTIK TERHADAP KEPUASAN PELANGGAN 2024-02-19T12:24:18+07:00 Nirwaseta Deryl Kresna 5551200167@untira.ac.id Mukhsin Mohammad moh.mukhsin@untirta.ac.id <p>This research investigates the relationship between information systems, logistics performance, and customer satisfaction. The object of this research study is the J&amp;T logistics company, which has an extensive network in Indonesia and uses the latest information system as a web-based application. The population of this study was J&amp;T logistics service customers in Cilegon, and the sample was 95 people. The data used is primary data processed using the SPSS application. The research results show that the information system does not affect customer satisfaction. However, J&amp;T's logistics performance has a significant effect on customer satisfaction.</p> 2023-12-28T00:00:00+07:00 Copyright (c) https://ejournal.stiedewantara.ac.id/index.php/JMD/article/view/1192 PERAN KEPERCAYAAN DAN TEKNOLOGI INFORMASI TERHADAP KINERJA RANTAI PASOK 2024-02-19T12:24:18+07:00 Suryaputra Lias Dita 5551200089@untirta.ac.id Mukhsin Mohammad moh.mukhsin@untirta.ac.id <p><em>This research aims to analyze trust and information technology's influence on Tempe Micro, Small, and Medium Enterprises (MSMEs) supply chain performance in Banten Province. This research uses a quantitative approach. The population in this research is all Tempe MSMEs in Banten. The sample in this study was 64 tempe MSMEs located in 8 (eight) districts/cities. Sampling was taken using stratified random sampling, namely 8 (eight) respondents in each district/city. The data is primarily obtained through a questionnaire and then processed using the SmartPLS 4 tool. The research results show that trust and information technology has proven to influence the supply chain performance of tempeh MSMEs in Banten. High trust between business partners in the supply chain provides benefits in the form of better collaboration, effective communication, and more excellent reliability in meeting customer needs and demands. The use of sophisticated information technology allows MSMEs to speed up business processes, increase data accuracy, optimize coordination with business partners, and increase responsiveness to changes in market demand.</em></p> 2023-12-28T00:00:00+07:00 Copyright (c) https://ejournal.stiedewantara.ac.id/index.php/JMD/article/view/1207 PENGARUH PENGHASILAN, LITERASI PAJAK, PEMANFAATAN APLIKASI PAJAK, DAN KESADARAN WAJIB PAJAK TERHADAP KEPATUHAN WAJIB PAJAK 2024-02-19T12:24:18+07:00 Simorangkir Rona Tumiur Mauli Carolin rona_caroline@mercubuana.ac.id <p>This research aims to analyze the influence of income, tax literacy, use of tax applications, taxpayer awareness on MSME taxpayer compliance. This study uses a quantitative approach. The population in this research is MSME Taxpayers in the KPP Pratama Pondok Aren Area. The sample in this study was 100 respondents. The data used is primary data taken from questionnaires distributed to respondents. Data analysis used in this research used SmartPLS Version 3.0 software. The results of this research show that the influence of income, tax literacy, use of tax applications and taxpayer awareness has a positive and significant influence on MSME taxpayer compliance at KPP Pratama Pondok Aren.</p> 2023-12-09T00:00:00+07:00 Copyright (c)